Who's Pickling

Privacy Policy

Effective June 29, 2026

Who's Pickling helps pickleball players signal that they're out and ready to play, so friends and nearby players can drop in for a game. This policy explains what we collect, how we use it, and the controls you have — in plain language.

Who's Pickling (“we,” “us,” the “app”) is operated by Cumbers Holding LLC. By using the app you agree to this policy. If you don't agree, please don't use the app.

1. Information we collect

Account & profile

• Email address — to create your account and sign you in (we use a one-time code or sign-in link; if you sign in with Apple or Google, we receive the account identifier and email those services provide).
• Profile details you add — your display name, username (handle), profile photo, and self-rated skill level.

Location

• Precise location — only when you tap to check in, so we can identify which court (“Pickle Place”) you're standing at. We use it in the foreground while you're using the app. We do not track your location in the background and we don't follow your movements between courts.
• Court-level presence — once a venue is identified, we store that you're present at that court (not your exact coordinates) to power the “who's here” and “who's nearby” features.

Activity

• Your check-ins, the courts you visit, presence history (who plays where and how often), and the “come play” pings you send.

Connections

• Your Pickle Friends, Pickle Jars (your friend groups), and anyone you block.

Messages

• The content of direct and group messages you send through the app. We process message content to deliver it and to screen for abusive or objectionable content, consistent with our community guidelines.

Device & technical

• A push-notification token and basic device information needed to send you notifications, plus standard diagnostic data to keep the app working.

2. How we use your information

• To provide the core service — detect and remember your courts, show who's checked in, and notify people that a game may be forming.
• To send notifications you've enabled (for example, a heads-up when a Pickle Friend checks in).
• To keep the community safe — screen messages, act on blocks and reports, and remove abusive accounts.
• To support you, fix problems, and comply with the law.

3. How location and visibility work

When “Discoverable nearby” is on, nearby players (within about 5 miles) can see:

• Your username and which court you're at — or nothing identifying, if you haven't set a username.
• Roughly how far that court is from them.

Nearby players who aren't your friends never see your exact location (only the court), your live GPS or route, or your real name. Your Pickle Friends may see your display name. You can turn “Discoverable nearby” off at any time, or switch on “Go invisible” (ghost mode) to disappear from everyone instantly.

4. How we share information

We do not sell your personal information. We share it only:

• With other users, according to your settings (your friends, and — if you opt in — nearby players, as described above).
• With service providers who run the app on our behalf and may only use the data to provide their service to us:
  • Supabase — our database, authentication, and backend hosting.
  • OneSignal — push notifications.
  • Resend — sending sign-in and account emails.
  • Google Places & OpenStreetMap — to identify and label courts.
  • Apple & Google — if you choose to sign in with them.
• For safety and legal reasons — to investigate abuse, enforce our guidelines, comply with the law, or protect people's rights and safety.

5. Your choices and controls

• Privacy switches in Settings: “Go invisible” (ghost mode), “Discoverable nearby” (off by default), and your notification preferences.
• Block anyone — blocked users can't see you, message you, or appear to you.
• Edit or remove your profile details anytime.
• Delete your account from Settings — this permanently removes your account and associated data (see retention below).
• Location permission is controlled by your device settings; you can revoke it at any time (some features need it to work).

6. Data retention

We keep your information while your account is active. When you delete your account, we delete your personal data, except where we must retain limited information to comply with the law, resolve disputes, or address safety and abuse (for example, records related to a report may be kept as long as needed for moderation).

7. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is perfectly secure, but we work to safeguard your data and limit access to it.

8. Age requirement

Who's Pickling is intended for people 17 and older. The app is not directed to children, and we don't knowingly collect personal information from anyone under 17 (and never from children under 13). If you believe someone under 17 has provided us information, contact us and we'll remove it.

9. Your privacy rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, and to ask how it's used. You can exercise many of these directly in the app (edit profile, delete account) or by contacting us at the email below. We won't discriminate against you for exercising these rights.

10. Changes to this policy

We may update this policy as the app evolves. We'll change the “Effective” date above and, for significant changes, provide a more prominent notice in the app.

11. Contact us

Questions about privacy? Email jason@cumbers.us.